Between May and October in the United States, Isagenix® ships heat-sensitive items in special eco-friendly cooler cartons made from post-recycled content. The cooler carton is filled with non-toxic ice packs and plant-based inserts to protect your product, and the foam inserts are made from corn and will disintegrate under water. When the U.S. Summer Cooler Program is in effect in your area, any orders including heat-sensitive products will incur an additional $6 fee per two units (e.g. two boxes of Chocolate Cream Crisp IsaLean® Bars, a box of IsaLean Bars and a box of IsaDelight™ Plus, etc.).
Need more help? You can also email questions to HelpCenter@IsagenixCorp.com.